FAQs

What is SpotAware?

SpotAware is a community-powered app that helps users avoid wasted trips by reporting non-working businesses, ATMs, government offices, or any temporarily unavailable place.

How does SpotAware work?

SpotAware helps people check recent community reports about temporary local conditions before leaving. Authenticated users can add a pin when the reported place is within 500 meters of their current location. Coverage depends on what people nearby have recently shared.

Can other people see who dropped a pin?

No. SpotAware does not display your identity on any pin you drop. Other users cannot see your name, email address, profile, or any account information associated with a pin. Pins only show the information you choose to share about the location, helping keep the focus on the place—not the person who reported it.

Why should I use SpotAware?

SpotAware helps you check recent local updates before leaving so you can make a better decision and avoid a wasted trip.

How do I place a pin on the map?

Authenticated users can add a pin when the reported place is within 500 meters of their current location. Add a short, genuine description of the temporary condition.

Can I place a pin on a location I'm not currently near?

No. The reported place must be within 500 meters of your current location when you add the pin.

How can I view pins added by others?

Use destination search to move the map to a place and check whether recent community pins are available there. Coverage varies by place and time.

Do pins stay on the map forever?

No. Pins remain active for 12 hours and display an expiration countdown. After expiration, they are no longer shown as active updates.

Do I need an account to use the app?

Guests can use a limited number of free pin views. After those views are used, they can still contribute pins but must upgrade to a monthly or yearly Pro plan to view additional pins.

Is my location data private?

SpotAware uses precise location to show nearby updates, support destination search, and confirm that a pin is being added near the reported place. Pin creator identity is not displayed publicly. See the Privacy Policy for current data-handling disclosures.

Is the app free to use?

SpotAware is free to download. Guests receive a limited number of free pin views and may still contribute pins after those views are used. Monthly and yearly Pro plans provide access to additional pin views.

What if someone places a fake or misleading pin?

If you find a pin that appears inaccurate or misleading, please contact us through our website with the location and details. We review user feedback and take appropriate action when necessary.

Can I edit or delete a pin I placed?

In the current version of SpotAware, users cannot edit or delete pins after placing them.

Which platforms is SpotAware available on?

SpotAware is available on both Android and iOS devices.

Does SpotAware require an internet connection?

Yes. An internet connection is required to search locations, drop pins, and view nearby alerts.

What happens after I use my free pin views?

After the free views are used, you can still contribute pins but must upgrade to a monthly or yearly Pro plan to view additional pins.